Business Information

This page sets out who we are and how to reach us, in line with UK consumer information requirements.

Who we are

Trading name: Minemalist London
Business type: Sole trader
Founder: Mine

Minemalist London is an independent small business creating personalised embroidered gifts and handmade pieces. Every item is designed, embroidered and packed in our London studio.

How to contact us

Email: hello@minemalist.london
Phone: +44 7493 482520
Contact form: minemalist.london/pages/contact

Customer service hours: Monday to Friday, 9:00am – 6:00pm (UK time).
We aim to respond to all enquiries within 1–2 business days.

Business address

Minemalist London
53 Maguire Drive
Richmond
TW10 7XX
United Kingdom

This is also the address for returns. Please contact us to request a return before sending anything back.

VAT

Minemalist London is not currently VAT registered. Prices shown include all applicable taxes; no VAT is charged separately.

Our policies

Payment methods

We accept Visa, Mastercard, American Express, Maestro, Diners Club, Discover, Union Pay, Apple Pay, Google Pay, Shop Pay and Klarna. All payments are processed securely through Shopify Payments.

Governing law

These terms and any dispute arising from your use of this website or purchases made through it are governed by the laws of England and Wales.